Privacy Policy

Effective date: 10/8/2026

Greenback Group respects your privacy. This policy explains how we collect, use, and protect personal information when you contact us, request assistance with an unclaimed property claim, or enroll in our SMS notification program.

We collect information you provide, which may include your name, mailing address, email address, mobile phone number, claim details, and documents needed to assist with your claim. We also maintain communications and records of your SMS consent and messaging preferences.

We use this information to respond to inquiries, assist with claims, request necessary documents, provide status updates and instructions, maintain business records, and meet applicable legal obligations.

We may disclose necessary claim information to government agencies, property holders, and service providers involved in handling your claim or supporting our operations. We may also disclose information when required by law. We do not sell or rent your personal information.

Your mobile number and SMS consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may provide necessary messaging information to service providers, such as our text messaging platform and mobile carriers, to deliver messages and manage your preferences. Your SMS consent is not transferred to another business for its own messaging program.

When you expressly opt in, Greenback Group sends recurring SMS messages about your active claim. Messages may include claim status changes, document requests, next steps, and brief instructions for completing required actions. Message frequency varies based on claim activity. Message and data rates may apply.

You may unsubscribe at any time by replying STOP. You may receive one final message confirming your cancellation. Reply HELP for assistance, or contact us using the information below. SMS enrollment is optional and is not a condition of purchasing services or receiving claim assistance.

We use reasonable safeguards to protect personal information and retain it as needed to provide services, maintain required records, and comply with legal obligations. We may retain limited consent and opt-out records to honor your communication preferences.

You may contact us to request access to, correction of, or deletion of your personal information. Requests are subject to identity verification and applicable legal and recordkeeping requirements.

We may update this policy by posting a revised version and changing the effective date.

For privacy questions or assistance, contact Greenback Group:

• Email: admin@greenbackgroup.net
• Phone: 1-951-620-9239
• Mailing address:
  23905 Clinton Keith Rd #114-501
  Wildomar, CA 92595